Effective Date: August 1,2025
RH Haven LLC
📍9050 Cook Road, Suite 102, Houston, TX 77099
📧 Email: rhhavenllc@gmail.com | ☎ (346) 871-7339

1. Introduction

RH Haven LLC (“we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide through our website, https://rhhaven.com. This Privacy Policy outlines how we collect, use, protect, and disclose your information when you interact with our site, submit forms, or engage our services.

By using our site, you consent to the practices described in this policy.

2. Information We Collect

We collect two types of information:

A. Personal Information (PII & SPI):

May include:

• Full name

• Email address

• Phone number

• Address

• Health-related data (e.g., condition, medication, referral form)

• Insurance or Medicaid details (if submitted)

B. Non-Personal Information (Automatic Data):

• IP address

• Browser type

• Device type

• Pages visited

• Date and time of visit

3. How We Use Your Information

Your information may be used to:

• Provide psychosocial and emotional support services

• Schedule sessions and respond to inquiries

• Send service updates, resources, and newsletters

• Fulfill legal and regulatory compliance (e.g., HIPAA, HHSC)

• Improve website performance and user experience

We do not sell or rent your personal data to third parties.

4. HIPAA & SPI Compliance

As a provider of behavioral and mental health services, RH Haven LLC is committed to protecting your Protected Health Information (PHI) and Sensitive Personal Information (SPI).

• All PHI is collected, stored, and transmitted using secure, HIPAA-compliant systems.

• Staff and subcontractors are trained and required to maintain the confidentiality of your records.

• Minimum necessary disclosure principles are followed at all times.

5. Cookies and Tracking

We may use cookies and analytics tools (like Google Analytics) to understand user behavior and improve our website. You may disable cookies in your browser settings, but some features of our site may not function properly.

6. Data Security

We use:

• Secure Sockets Layer (SSL) encryption

• Password-protected HIPAA-compliant software

• Role-based access controls

• Regular audits and staff training

Despite our efforts, no online platform is 100% secure. Use caution when sharing personal details online.

7. Third-Party Links

Our site may contain links to third-party sites (e.g., insurance portals, booking systems). We are not responsible for their content or privacy practices. Please review their privacy policies.

8. Children’s Privacy

Our services are intended for individuals aged 13 and over. We do not knowingly collect data from children under 13 without verifiable parental consent.

9. Your Rights

You have the right to:

• Request access to your information

• Correct inaccuracies

• Request deletion or restriction of your data

• Withdraw consent (when applicable)

• File a complaint with HHS if you believe your HIPAA rights were violated

To exercise any of these rights, contact us at: rhhavenllc@gmail.com

10. Updates to This Policy

We may update this Privacy Policy occasionally. Changes will be posted on this page with a revised “Effective Date.” Continued use of our site implies acceptance of any changes.

11. Contact Us

If you have questions about this Privacy Policy or our practices, contact:
📧 rhhavenllc@gmail.com
📞 (346) 871-7339